Industry / Dental
AI Receptionist for Dental Practices
Book new patients, fill open chairs and keep recall on schedule, without burying your front desk.
What your phones look like on a real day
Your front desk is checking patients in, verifying insurance and answering the phone at the same time. Something has to give, and it's usually the phone.
New patient calls are the ones you can least afford to miss. They're also the ones most likely to hang up and try the next practice.
The new patient at lunch
Someone new to the area calls while your team is at lunch. Voicemail picks up. They book elsewhere.
The insurance question
A caller wants to know if you take their plan before they book. A quick answer keeps them on the line.
The same-day cancellation
A 2 p.m. slot opens up. Without someone calling the waitlist, that chair stays empty.
The recall that slipped
Patients due for cleanings who never got the reminder, and drift away.
The calls and leads that slip away
- New patient calls during busy or closed hours
- Open chairs from cancellations nobody filled
- Recall patients who were never reminded
- Insurance questions that turn into abandoned calls
How a call could sound
AI Receptionist
Thank you for calling. How can I help?
Caller
Hi, I just moved here and need a new dentist. Do you take my dental insurance?
AI Receptionist
Welcome. I can check what's on our accepted plan list. Can I get your name and the plan name on your card?
Caller
Sarah Lee, it's a PPO through my employer.
AI Receptionist
Thanks, Sarah. That plan type is on our list, and our team will verify your benefits before the visit. I have a new patient opening next Tuesday at 9. Would that work?
Caller
Yes, and I've had some tooth pain. Is that okay?
AI Receptionist
I'll flag that for the team so they can follow up today. You're booked for Tuesday at 9.
What we'd build for you first
AI receptionist for overflow and after hours
Books new patients and answers common questions when your front desk is busy or closed.
Cancellation and recall agent
Calls the waitlist when a slot opens and reminds patients who are due for their next visit.
Emergency routing
Toothache and emergency calls get flagged to your team right away using rules you set.
Important: The agent handles front-desk tasks only. It does not give clinical advice, diagnose or recommend treatment. Clinical questions always go to your team.
Dental: common questions
No. It handles front-desk tasks like booking, reminders and general questions. Anything clinical is passed to your team.
It can tell callers which plans you accept based on the list you give it, and notes that your team verifies benefits. It doesn't quote coverage.
It follows your emergency rules: flagging the call to your team, transferring it, or giving your after-hours instructions.
Yes. A voice agent can call or text patients on your waitlist when a slot opens.
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See what we'd build for your business first.
Book a free revenue leak audit. We'll map where calls and leads are slipping.