Industry / Auto Dealerships

AI Receptionist and Lead Follow-Up for Auto Dealerships

Answer internet leads the moment they come in, book test drives and keep the service drive full.

The reality

What your phones look like on a real day

Dealership leads arrive around the clock. A shopper fills out a form on your website or a car marketplace at 10 p.m., and by morning they've heard from two other stores.

The service department has its own phone problem. Appointment calls stack up while advisors are at the counter, and every missed one is a car that goes somewhere else.

The internet lead at 10 p.m.

A shopper submits a form from your website or a marketplace listing after the showroom closes. They want a reply tonight, not tomorrow afternoon.

Is this car still available?

The assistant answers only from the inventory information you provide. If it can't confirm, it hands the question to your sales team.

The test drive request

A shopper ready to come in. The assistant books the time and gets the details to the salesperson.

Trade-ins and service calls

Trade-in questions are passed to your team. Service department calls get booked into open appointment times.

The leak

The calls and leads that slip away

  • Slow first response on internet leads that come in after hours
  • Availability questions that sit unanswered until the shopper buys elsewhere
  • Test drive requests nobody confirmed
  • Service appointment calls that ring out while advisors are busy
Example call

How a call could sound

Example callIllustrative script, not a real call

  1. AI Receptionist

    Thanks for reaching out. I'm a virtual assistant for the dealership. How can I help?

  2. Caller

    I saw the blue SUV on your website. I'd like to drive it.

  3. AI Receptionist

    Great. Our inventory shows that vehicle on the lot. Would tomorrow at 11 or 2 work for a test drive?

  4. Caller

    Two works. What would the monthly payment be?

  5. AI Receptionist

    A member of our sales team will go over pricing and options with you when you come in.

  6. Caller

    Okay, that's fine.

  7. AI Receptionist

    You're booked for 2 tomorrow. I'll send the details to the salesperson. Can I confirm your name and number?

Where we'd start

What we'd build for you first

Instant response on internet leads

Replies to website and marketplace leads right away, day or night, answers from your inventory information and books test drives.

Service department AI receptionist

Answers service calls and books appointments into open times so advisors can stay with the customer in front of them.

Lead syncing into your CRM

Every lead, conversation and appointment lands in the CRM your team already uses, with a clear handoff to the right salesperson.

Important: The assistant never quotes prices, payments, rates, trade values or credit approvals, and never collects Social Security numbers or credit information. Outbound calls and texts go only to customers whose consent covers them, with an opt-out every time.

FAQ

Auto Dealerships: common questions

No. Pricing, payments, rates, trade values and credit decisions always go to your sales and finance teams.

Services for this industry

See what we'd build for your business first.

Book a free revenue leak audit. We'll map where calls and leads are slipping.